Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.
Amazon may directly display product star ratings in search results, aiming to enhance the shopping experience. This move could intensify seller competition, potentially benefiting large sellers and private label brands while posing challenges for smaller sellers. Sellers should focus on product quality and service, maintain compliant operations, avoid fake reviews, and prioritize brand building to succeed in this evolving environment.
This article provides an in-depth analysis of the opportunities and challenges of the Coupang cross-border e-commerce platform in South Korea. It offers three compelling reasons for Chinese sellers to enter the Coupang market and details a practical operational guide for new sellers, covering strategies for product selection, pricing, logistics, and marketing. Furthermore, the article analyzes the common causes of Coupang account suspension and provides corresponding strategies to help sellers mitigate risks and achieve success. The aim is to equip sellers with the knowledge needed to navigate the platform effectively.
A major seller in Dongguan won a lawsuit against Amazon, revealing the possibility for Chinese sellers to protect their rights amidst the account suspension wave. This article analyzes the impact of the suspension wave, self-rescue methods for sellers, and Amazon's strategy of prioritizing buyers over sellers. It also explores the influence of independent websites and multi-channel strategies on the new landscape of cross-border e-commerce. Furthermore, it emphasizes the importance of a win-win relationship between platforms and sellers for a healthy and sustainable e-commerce ecosystem.
Amazon launched the "Account Health Assurance" program to protect eligible sellers from account deactivation due to policy violations. However, the program has high requirements and Amazon retains the final interpretation, leading sellers to question its true "immunity." This presents both opportunities and challenges for appeal service providers. Sellers should be rational and proactively improve store performance to adapt to Amazon's policy changes. This program aims to provide a safety net, but sellers need to focus on maintaining good standing to truly benefit and avoid relying solely on the assurance.
The United States Postal Service (USPS) has announced a suspension on accepting packages from China and Hong Kong, raising concerns among cross-border e-commerce sellers. As a result, the small package logistics market is in turmoil, with sellers facing pressure to adapt to new policies and additional costs. Sellers need to closely monitor changes in tariffs and consider switching to other shipping companies.
Amazon Advertising recently launched two new beta features: 'Campaign Manager - Budget' and 'Campaign Manager - Products'. These provide sellers with more granular data analysis tools. The former helps sellers monitor budget usage in real-time, while the latter analyzes advertising performance at the SKU level. This enables sellers to develop more precise advertising strategies and improve advertising effectiveness, leading to better ROI and optimized campaign performance.
OZON cross-border e-commerce sellers often face the challenge of customers not providing passport information. This article offers effective strategies to address this issue, including problem diagnosis, proactive communication, information supplementation, preventive measures, and handling special cases. It helps sellers resolve order fulfillment issues, ensuring smooth cross-border trade operations. By implementing these solutions, sellers can minimize delays and maintain customer satisfaction on the OZON platform.
Amazon FBA storage limits are drastically decreasing, putting pressure on sellers during peak season. Even with a satisfactory IPI score, storage limits are still being reduced. Amazon may be aiming to encourage sellers to use AWD. Sellers can try to secure more storage through email requests and the Transparency program, while also focusing on inventory turnover rate to improve their IPI score and address the challenges.
Amazon has released new Listing regulations, requiring sellers to optimize product information or face potential listing suppression. The new rules place higher demands on Listing titles, optional attributes, and image quality. Simultaneously, Amazon is facing challenges from sellers leaving the platform and increased competition. Sellers need to improve their operational capabilities and expand their sales channels to adapt to the changing landscape and maintain competitiveness.
